Privacy Policy

Effective Date: 24 July 2025

Green Grocers Florist (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us through our website, in-store, or via any of our services.

1. Information We Collect

We may collect the following types of personal information:
Contact Information: Name, phone number, email address, delivery address.
Payment Details: Billing address and limited payment information (processed securely through third-party providers).
Order Information: Products purchased, messages for gift cards, delivery instructions.
Website Data: IP address, browser type, pages visited (via cookies and analytics tools).
Communication Records: Emails or messages exchanged with our team.

2. How We Use Your Information

We use your information to:
Process and deliver your flower orders.
Communicate with you about your order or inquiry.
Send promotional offers (only if you opt in).
Improve our website and services.
Comply with legal and tax obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:
Delivery services to ensure your flowers reach the right destination.
Payment processors to handle transactions securely.
Service providers helping us operate our website or marketing efforts (e.g., email platforms, web hosting).
Legal or regulatory authorities, if required by law.

4. Cookies & Website Analytics

We may use cookies and similar technologies to enhance your browsing experience and gather website usage data. You can control cookies through your browser settings.

5. Your Rights & Choices

You can:
Access, correct, or update your personal information.
Opt-out of marketing emails at any time.
Request that we delete your data, subject to legal requirements.
To make such requests, please contact us at greengrocersflorist@gmail.com

6. Data Security

We take reasonable steps to protect your personal data from misuse, loss, or unauthorized access, including secure servers, SSL encryption, and trusted third-party services.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 16. If we become aware of such data being collected without parental consent, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. We will notify you of significant changes via our website or email.

10. Contact Us

For any questions about this Privacy Policy or your personal information, please contact:
Green Grocers Florist
Email: greengrocersflorist@gmail.com
Phone: 0499 378 487
Address: Green Grocers Florist, 37 Birkin Road, Bellbowrie Plaza